What material are the hoodies made from?
Our hoodies are 100% Cotton.

What is your refund/return policy?
We currently do not accept returns or administer refunds. However, we will process exchanges.

How can I contact you, if I have an issue?
Our team can be reached via email at info@btycollective.com

How fast can I expect my purchase?
From the time you purchase, expect a 24-48 hour processing time. Then your item will be shipped and should arrive between 7-12 business days depending on your delivery method. Delivery methods can be chosen at checkout.